Resume — Vini Chhajed

Summary

Senior Data Analyst who owns problems end-to-end — from writing the SQL to presenting the business case. Built ML recommendation models (80% lift over rule-based), identified cost leakage recovering ~10% of operational costs, and ran experiments that moved conversion from 45% → 82% across product, operations, finance, and growth teams.

Experience

Senior Data Analyst

Intellect

Dec 2022 – Present

Digital mental health platform — therapy, coaching, and self-care tools for enterprise clients globally.

Product Booking funnel optimisation: 45% → 82% conversion, 2% → 4% top-of-funnel

ML 2-way recommendation engine: 80% lift over rule-based, scaled across 36 countries

Cost S$457K savings identified, ~10% operational cost reduction, non-completion payouts 41% → 10%

Eng ETL pipelines for 500+ providers, flat table architecture, internal AI tools

BI Consultant

Levi's (ISB Capstone)

Sep – Nov 2022

ML ranking algorithm for competitor analysis. Computer vision for product similarity and market white space identification.

Business Analyst

WM Logistics

2019 – Jan 2022

Led digitisation of customer service operations. Self-service portal strategy, A/B testing, management dashboards.

Software Engineer

CGI Information Systems

2015 – 2019

Payment gateway middleware (RTGS/NEFT/IMPS) for Bank of America, Barclays, HSBC, JP Morgan, Citi Bank. Zero-downtime deployments.

Education

Indian School of Business (ISB), Hyderabad

Advanced Management Programme in Business Analytics (AMPBA)

2021 – 2023

Sir Padmapat Singhania University, Udaipur

B.Tech – Electronics & Communication Engineering · CGPA 7.37

2011 – 2015

Skills & Tools

Analytics & Engineering

Python pandas scikit-learn SQL ETL Pipelines Cron Jobs

Product & ML

A/B Testing Funnel Analysis Recommendation Systems NLP Clustering

BI & Tools

Mixpanel Metabase Looker Studio Tableau CleverTap AWS

Specialisations

Cost Optimisation Growth Analytics Supply/Demand Forecasting Marketplace Analytics